M-Coins Policy
Last updated: 17.07.2026
1. Definitions
"Access Package" means a package selected by a User that provides access to digital entertainment content, interactive platform functionality and an allocation of M-Coins for use exclusively within the Service.
"Account" means a personal and non-transferable user profile created to access registered features of the Service, including Access Packages and M-Coins functionality.
"Closed Ecosystem" means the restricted digital environment in which M-Coins exist and may be used only within Mitronex. M-Coins cannot be used outside the Service, accepted by third parties or connected to external wallets, marketplaces, exchanges or payment systems.
"Digital Entertainment Experiences" means the recreational digital content, interactive activities, visual challenges, sequences, timing-based experiences, exploration features and other entertainment functionality made available through the Service.
"M-Coins" means internal digital interaction units allocated to a User's Account for use exclusively within the Service. M-Coins are not virtual cash, money, money's worth, electronic money, cryptocurrency, stored value, a deposit, financial instrument or payment instrument. They have no monetary, transferable or redeemable value and cannot be withdrawn, transferred, gifted, sold, traded, exchanged, pledged or converted into anything with real or potential economic value.
"Service" means mitronex.com and all digital entertainment content, Digital Entertainment Experiences, Account features, Access Packages, M-Coins functionality and related services made available through the Website.
"User" or "you" means an individual who accesses or uses the Service and satisfies the eligibility requirements set out in the Terms of Service.
"Website" means mitronex.com, which is operated by METROTEXT LIMITED.
Capitalised terms not defined in this Policy have the meanings given to them in the Terms of Service.
2. Purpose and Scope
This M-Coins Policy governs the allocation, use, recording, adjustment, restriction, cancellation and discontinuation of M-Coins within Mitronex.
M-Coins are provided solely as internal digital interaction units for personal recreational use within the Service. They may be used only to access or interact with Digital Entertainment Experiences and related platform functionality made available by METROTEXT LIMITED.
This Policy applies only to M-Coins and their use within the Closed Ecosystem. General rules concerning access to the Website, Account registration, payments, refunds, User conduct, suspension, termination and the operation of the Service are governed by the Terms of Service, Privacy Policy and Fair Play Policy.
Nothing in this Policy permits gambling, betting, wagering, staking money, prize-based participation or the use of M-Coins for money or money's worth.
This Policy forms part of the legal framework governing the use of Mitronex and must be read together with the Terms of Service, Privacy Policy and Fair Play Policy.
3. Nature and Status of M-Coins
M-Coins are internal digital interaction units made available solely for use within Mitronex. They form part of the digital entertainment functionality of the Service and have no independent use, function or value outside the Closed Ecosystem.
M-Coins are not money, virtual cash, electronic money, cryptocurrency, stored value, prepaid value, a deposit, financial instrument, payment instrument, security, investment or substitute for currency.
M-Coins do not represent funds held for a User and do not create a cash balance, repayment obligation, ownership interest, debt, financial claim or entitlement against METROTEXT LIMITED or any third party.
M-Coins have no monetary, transferable or redeemable value. They cannot be withdrawn, redeemed, transferred between Users, gifted, sold, traded, exchanged, pledged or converted into money, cryptocurrency, goods, services, discounts, vouchers, gift cards or anything else with real or potential economic value.
M-Coins are not prizes, winnings, financial rewards or benefits of value, regardless of how they are allocated, displayed, used, deducted, adjusted or described within the Service.
Any reference to M-Coins, units, credits, allocation, balance or similar terminology is descriptive of internal Service functionality only and does not imply monetary value, ownership, redeemability or acceptance as payment.
The number of M-Coins displayed in an Account is an internal platform record and does not represent money held for safekeeping, an account balance with a financial institution or an amount owed to the User.
4. Allocation and Use Rights
M-Coins may be allocated to a User's Account as an internal component of an Access Package after successful payment confirmation.
The payment made by the User relates to access to digital entertainment content, Digital Entertainment Experiences and platform functionality. M-Coins are not purchased as money, stored value, currency, a financial asset or a separate redeemable product.
When M-Coins are allocated to an Account, the User receives a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable contractual right to use them solely within Mitronex in accordance with this Policy, the Terms of Service and the Fair Play Policy.
The allocation of M-Coins does not transfer ownership or create any proprietary, financial or property right in favour of the User.
M-Coins may be used only through functionality made available within the Service and only for personal, non-commercial entertainment purposes.
Users must not use M-Coins for commercial activity, financial gain, value transfer, resale, account trading or any purpose inconsistent with the recreational nature of Mitronex.
The User is responsible for using M-Coins in accordance with this Policy, the Terms of Service, the Fair Play Policy and applicable law.
5. User Restrictions and Obligations
M-Coins may be used only within Mitronex and solely through the functionality made available by METROTEXT LIMITED.
M-Coins must not be transferred between Accounts or Users, gifted, sold, rented, traded, exchanged, pledged, resold or otherwise made available to another person.
Users must not attempt to use M-Coins outside the Service, connect them to an external wallet, marketplace, exchange, payment system or third-party platform, or create any secondary market or peer-to-peer transfer mechanism involving M-Coins.
Users must not attempt to withdraw, redeem or convert M-Coins into money, cryptocurrency, goods, services, discounts, vouchers, gift cards or anything else with real or potential economic value.
Users must not misrepresent M-Coins as money, virtual cash, stored value, an investment, a financial asset, a prize, a reward of value or an instrument capable of generating a financial return.
Users must not exploit technical errors, duplicate allocations, vulnerabilities, unintended functionality or inaccurate Account records in order to obtain, retain or use M-Coins without authorisation.
Users must not use bots, scripts, automation tools, emulators, multiple Accounts or other unauthorised methods to acquire, use, preserve or manipulate M-Coins or related Service functionality.
Suspected errors, duplicate allocations or unauthorised M-Coins activity must be reported promptly to support@mitronex.com.
Where METROTEXT LIMITED reasonably suspects misuse, fraud, unauthorised activity or a breach of this Policy, the Terms of Service or the Fair Play Policy, it may temporarily restrict the Account or the use of M-Coins while the matter is reviewed.
Where a breach is established, METROTEXT LIMITED may correct or reverse unauthorised activity, remove improperly allocated M-Coins, restrict further use, suspend relevant functionality or terminate the Account.
Any action taken will be proportionate to the circumstances and subject to applicable law and any valid consumer or refund rights.
6. Suspension and Cancellation of M-Coins
Access to M-Coins may be temporarily restricted where the relevant Account is suspended, subject to a security review or otherwise limited in accordance with the Terms of Service.
A temporary restriction does not automatically result in the permanent cancellation of M-Coins. M-Coins will remain unavailable for use until the restriction is removed or a final decision is made concerning the Account.
METROTEXT LIMITED may correct, reverse or cancel M-Coins where reasonably necessary to address a technical error, duplicate or incorrect allocation, failed or reversed payment, refund, chargeback, unauthorised activity, fraud, misuse of the Service or exploitation of unintended functionality.
M-Coins may also be cancelled where an Account is terminated because the User does not satisfy the eligibility or age requirements, has materially breached this Policy, the Terms of Service or the Fair Play Policy, or has used the Account or M-Coins for an unlawful or unauthorised purpose.
Where a payment relating to an Access Package is refunded, reversed or charged back, any corresponding unused M-Coins may be removed from the Account. If the relevant M-Coins have already been used, METROTEXT LIMITED may adjust the Account, restrict further access or take other proportionate measures necessary to resolve the resulting discrepancy.
Where an Account is closed at the User's request, any remaining M-Coins will cease to be available and will not be transferred to another Account, redeemed, exchanged or converted into money or anything else with economic value merely because the Account has been closed.
Where METROTEXT LIMITED terminates an Account or discontinues the Service for reasons not resulting from the User's breach, fraud, misuse or unauthorised activity, any refund or other remedy relating to paid digital content that has not been supplied or is no longer available will be provided where required by applicable law.
Any restriction, correction or cancellation of M-Coins will be proportionate to the relevant circumstances and will not affect mandatory consumer rights or any valid remedy relating to a defective, incorrectly supplied, not as described or otherwise non-compliant Access Package.
7. Payments, Delivery and Refunds
Payments made through Mitronex relate to Access Packages providing digital entertainment content, platform functionality and an allocation of M-Coins.
M-Coins are not purchased as money, currency, stored value or a separate financial asset.
The M-Coins component of an Access Package is considered delivered when the corresponding M-Coins become available in the User's Account. Other digital content and platform functionality included in the Access Package are supplied in accordance with the Terms of Service.
Refunds, payment reversals and cancellation rights are governed by the Terms of Service and applicable consumer law.
A refund will not normally be granted solely because the User did not use all allocated M-Coins or changed their mind after digital content was supplied where a valid cancellation right no longer applies.
Nothing in this Policy limits any mandatory right available where an Access Package or digital content is defective, incorrectly supplied, not as described or otherwise fails to comply with applicable law.
Where a payment is refunded, reversed or charged back, any corresponding unused M-Coins may be removed from the Account.
If M-Coins connected with a refunded or reversed payment have already been used, METROTEXT LIMITED may adjust the Account, restrict further use or take other proportionate measures necessary to resolve the resulting discrepancy.
Users are encouraged to contact support@mitronex.com before initiating a payment dispute so that the matter can be reviewed. This does not restrict any lawful right to contact a bank, card issuer, Payment Provider, regulator or consumer protection body.
Knowingly false disputes, fraudulent chargebacks or attempts to retain and use digital content after reversing the related payment may constitute a breach of this Policy and the Terms of Service.
8. Availability and Changes to M-Coins
METROTEXT LIMITED may modify, limit, suspend or discontinue M-Coins functionality where reasonably necessary for operational, technical, security, legal or compliance reasons.
Changes may relate to the manner in which M-Coins are allocated, displayed, recorded, used, deducted, corrected or supported within the Service.
METROTEXT LIMITED may also modify the quantity of M-Coins included in future Access Packages or the digital functionality available through M-Coins. Such changes will not alter an Access Package that has already been successfully selected and supplied unless required by law or necessary to correct fraud, unauthorised activity or a technical error.
Where a material change affects existing unused M-Coins, METROTEXT LIMITED will provide reasonable notice where appropriate and will apply the change in a manner consistent with applicable law, the Terms of Service and any valid consumer rights.
M-Coins functionality may be temporarily unavailable because of maintenance, technical failures, security measures, third-party service disruption or circumstances beyond the reasonable control of METROTEXT LIMITED.
Temporary unavailability does not create a right to convert M-Coins into money or transfer them outside the Service. Any remedy required because paid digital content remains unavailable will be determined in accordance with the Terms of Service and applicable law.
METROTEXT LIMITED may permanently discontinue M-Coins or the Service. Where discontinuation affects paid digital content that has not been supplied or can no longer be made available, METROTEXT LIMITED will provide any notice, refund or other remedy required by applicable law.
9. Changes to This Policy
METROTEXT LIMITED may update this M-Coins Policy to reflect changes to the Service, M-Coins functionality, applicable law, security requirements or operational practices.
The updated Policy will be published on mitronex.com and will identify the date on which the revised version becomes effective.
Where a change materially affects existing unused M-Coins or an existing Access Package, METROTEXT LIMITED will provide reasonable notice where appropriate and will apply the change in accordance with applicable law and valid consumer rights.
Continued use of the Service after the effective date of the updated Policy constitutes acceptance of the revised Policy. Users who do not agree with the updated Policy must stop using the Service and may request closure of their Account.